Refund policy
RETURN & REFUND POLICY
At STILLVER, customer satisfaction is important to us. If you are not fully satisfied with your order, you may request a return within 14 days of receiving your product.
Return Conditions
- Item must be unused and in original packaging
- Product should not be damaged
- Returns requested after 14 days will not be accepted
Refunds
Once we receive and inspect the returned item, your refund will be processed within 5–7 business days.
Non-Returnable Items
- Used or damaged products
- Items without original packaging
Return Shipping
Customers are responsible for return shipping charges unless the item received is damaged or incorrect.